The City Light and Water system is comprised of all four utility services – electricity, natural gas, water and sewer service.
The entire system is publicly owned, operated, and maintained by the City of Plaquemine. Services are provided to a total of about 12,000 customers, including residents of Plaquemine and those living in the outlying areas of the city.
The City of Plaquemine is embarking on a $13 million project to improve and extend sewer service to un-served unincorporated areas in the Iberville Parish region. Presently these areas have no sewerage collection and treatment, individual septic tanks and drain fields, or individual treatment plants. To address existing City and current regional needs, the City proposes the upgrade of the treatment plant as well as construction of an improved collection system.
2009 Annual Water Quality Report (pdf file)
| Plaquemine owns its own electrical plant, and is a member of the Louisiana Energy and Power Authority (LEPA), an 18-city association in Louisiana committed to providing excellent electrical service at competitive rates for its member cities. |
Monika Edmond - Customer Service Director
Plaquemine City Hall
23640 Railroad Avenue - First Floor
Plaquemine, LA 70764-2754
Hours: 8am - 4:30 pm -- Monday-Friday
225-687-3725 Fax: 225-687-7418
After hours emergency: 225-687-4796 or Dial 911
Mailing Address:
P.O. Box 777
Plaquemine, LA 70765-0777
How Do I Establish Utility Service?
|
CUSTOMER SERVICE
The City Light and Water Business Office – Customer Service will deliver to you, as an average residential customer, 1,000 gallons of safe, great tasting water to your house for approximately $2.70 plus $4.25/month for distribution plus meter charge.
FACTS WORTH KNOWING -
Each month the Customer Service Division performs the following:
Assists walk-in customers
Answers phone calls
Process over 600 work orders
Reads more than 5,000 meters
Dispatches work for the Utilities Office
They also provide:
- Assistance with billing inquiries
- Help for customers with payment plans
- Direction for disadvantaged customers to social agencies for financial assistance
- Research for account histories
- Calls for utility locates
- Updates for service work orders
We maintain an after-business hours call center (225-687-4796) seven days a week to assure that all Public Works or Utilities emergencies are handled promptly.
For more information on Utilities Customer Service, call 225-687-3725.
Residential Utility application (pdf file)
Commercial Utility application (pdf file)
Commerical demand meter charge eliminated
UTILITY RATES AND FEES (pdf file)
UTILITY DEPOSITS
Residential Security Deposits
Renter: Electric $150.00; Gas $100.00; Water $50.00
TOTAL: $300.00
Homeowner: Electric $125.00; Gas $100.00; Water $50.00
TOTAL: $275.00
Commercial Security Deposits (pdf)
UTILITY PAYMENT OPTIONS
- In-Office payments
- Drop boxes
- Payment by mail
- E-Commerce (Online Payments) Coming Soon
- Automatic Bank Drafts (download authorization)
AVERAGE MONTHLY PAYMENT PLAN
The average monthly payment plan is a program offered by the City of Plaquemine, which allows you to pay almost the same each month for your electric, gas and water services.
It is calculated by adding the current twelve (12) months of bills and dividing that amount by twelve (12), to get your monthly payment. This is called a Rolling Average.
Guidelines of AMP Plan:
Return to Top
CITY NEWSLETTERS
Mailed out to residents quarterly, you can also view them online.
View by date:
